Without the aids, I am functionally deaf.

I first realized something was wrong with my hearing when I had to turn the TV up very loudly and kept saying "what" in conversations. Subsequent tests showed the hearing loss. I was lucky to have dealt with Jill Curtis at Great Lakes Hearing, who guided me through the choices for types of aids, helping me discover things I did not like, such as wind noise and learning how to operate the aids for maximum performance. Jill is a caring professional who goes the extra mile to make sure her clients’ needs are being met. Now, I use a more high-tech pair of aids than before, with features like self-charging, TV streaming, and a remote control. Without the aids, I am functionally deaf. 

 Megan makes convenient appointments and Jill is just a delight—very friendly, knowledgeable, and professional. If someone is concerned about their hearing, I would share my experience, introduce them to Jill, accompany them if desired, explain how extensive the testing is, and help them select the best aids for their budget.